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Terms & Conditions

Welcome to our website.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Thebiznes's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Thebiznes' or 'us' or 'we' refers to the owner of the website whose registered office is stated on our contact page. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties:.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Items described as faulty, incomplete, spares/repair, damaged, untested or 'as-is' condition are not covered by warranty. Items described as such are sold as seen. Second-user (used) equipment may have signs of general wear and tear or cosmetic issues such as scratches, scuffs, marks, sticker residue etc which, in some cases, may not be visible in the pictures provided. These cosmetic issues do not affect the performance of equipment unless otherwise stated. In the unlikely event there is a problem we are always happy to resolve it.

The best way to report a problem is to email us.

We have a comprehensive refunds and returns policy:

 

1. 14-day no-quibble refund in line with Distance Selling Regulations and the Consumer Contracts Regulations 2013. If we ship an item to you within the EU, you can change your mind and be fully refunded for the item and outbound shipping costs. You must return the item to us in the condition sold, and within 14 days of receipt; the return postage is at your expense. Please contact us prior to making the return. This does not apply to items collected by you or your agent in person from us..

If you wish to cancel or return you can contact us via our email sales@thebiznes.co.uk or by our Consumer Contracts Regulations 2013 Model Cancellation Form should you wish to do so.

 

Model Cancellation Form

 

Once a cancellation has been requested by email or by post. Via email we will forward you our contact telephone number and return details. Please include your details name, email and address on a slip of paper inside with the item when returning.

 

If purchasing within the EU and to comply with EU regulations we provide here a link to the

 

Online Dispute Resolution (ODR) Platform

 

2. Item lost or damaged in post. If we ship an item to you and it gets lost or damaged then we will replace it or refund the value of the item and postage. Most items are delivered within a few days, but sometimes there are delays. Please contact us if you have not received your item within two weeks of receiving our dispatch note. We may require you to sign a form to enable us to claim from the courier.

 

3. Items significantly not as described. If the item materially differs from the photographs and listing description then we'll refund or exchange in line with your rights under Sale of Goods Act 1979 and subsequent Acts up to and including Consumer Contracts Regulations 2013. By material difference we mean a clear listing error, misrepresentation or fault which in our opinion materially affects the item's value. For items which are collected from us in person , We will ask you or your agent to check that there are no material differences prior to taking them away.

 

4. Limited liability. Except as limited by statute, our liability is limited to the amount paid for the item and shipping.